tag:status.graft.com,2005:/historyGraft Status - Incident History2024-03-28T22:23:53-07:00Grafttag:status.graft.com,2005:Incident/183072582023-08-29T10:10:00-07:002023-08-29T10:10:00-07:00Unable to access projects<p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>10:10</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>06:40</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>00:30</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.graft.com,2005:Incident/168566292023-04-13T23:00:03-07:002023-04-13T23:00:03-07:00April 13th Release Maintenance Window<p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>23:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>21:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>14:41</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.graft.com,2005:Incident/167627092023-04-06T00:01:21-07:002023-04-06T00:01:21-07:00Regular Release<p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>00:01</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>21:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>12:17</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>12:16</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.graft.com,2005:Incident/162380702023-02-23T00:00:58-08:002023-02-23T00:00:58-08:00Regular Release<p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>00:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>10:25</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.graft.com,2005:Incident/159884252023-02-01T23:37:14-08:002023-02-01T23:37:14-08:00Regular Release<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>23:37</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>12:28</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.graft.com,2005:Incident/158651932023-01-21T00:00:01-08:002023-01-21T00:00:01-08:00Regular Release<p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>00:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>10:39</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.graft.com,2005:Incident/158214152023-01-12T00:00:53-08:002023-01-12T00:00:53-08:00Hotfix<p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>00:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>11:16</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.graft.com,2005:Incident/158037682023-01-11T00:00:32-08:002023-01-11T00:00:32-08:00Regular Maintenance<p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>00:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>08:56</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.graft.com,2005:Incident/156979252022-12-22T22:53:19-08:002022-12-22T22:53:19-08:00Infrastructure update<p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>22:53</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>20:10</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.graft.com,2005:Incident/156979402022-12-22T17:30:00-08:002022-12-22T20:16:01-08:00Slow page loading and inability to schedule jobs<p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>17:30</var> PST</small><br><strong>Resolved</strong> - Service disruptions started on 5:15 PM PST and were resolved by 6:10 PM PST.</p>tag:status.graft.com,2005:Incident/156756462022-12-20T21:58:31-08:002022-12-20T21:58:31-08:00Regular Maintenance<p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>21:58</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>20:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>10:32</var> PST</small><br><strong>Scheduled</strong> - We will be performing regular maintenance during this period.
<br />We recommend not scheduling any automated jobs during this time period and we will notify you when complete.</p>tag:status.graft.com,2005:Incident/150995552022-12-13T23:42:41-08:002022-12-13T23:42:41-08:00Infrastructure Update<p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>23:42</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>09:01</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.graft.com,2005:Incident/150451162022-12-13T03:00:40-08:002022-12-13T03:00:40-08:00Regular Release<p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>03:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>18:02</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.graft.com,2005:Incident/139511582022-12-02T00:00:39-08:002022-12-02T00:00:39-08:00Regular Maintenance<p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>00:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>10:40</var> PST</small><br><strong>Scheduled</strong> - We will be performing regular maintenance during this period.
<br />We recommend not scheduling any automated jobs during this time period and we will notify you when complete.</p>tag:status.graft.com,2005:Incident/131473952022-11-16T22:26:47-08:002022-11-16T22:26:47-08:00Maintenance Window<p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>22:26</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>21:01</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>10:29</var> PST</small><br><strong>Scheduled</strong> - We will be performing regular maintenance at this time</p>tag:status.graft.com,2005:Incident/127567272022-11-09T22:37:15-08:002022-11-09T22:37:15-08:00Regular Maintenance<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>22:37</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>21:01</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>11:39</var> PST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>21:00</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.graft.com,2005:Incident/126397582022-10-28T16:49:42-07:002022-10-28T16:49:42-07:00Regular Maintenance<p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>16:49</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>15:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>14:19</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>14:18</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.graft.com,2005:Incident/122018192022-10-19T00:00:47-07:002022-10-19T00:00:47-07:00Regular Maintenance<p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>00:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>18</var>, <var data-var='time'>21:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>12:15</var> PDT</small><br><strong>Scheduled</strong> - We will be performing regular maintenance during this period.
<br />We recommend not scheduling any automated jobs during this time period and we will notify you when complete.</p>tag:status.graft.com,2005:Incident/115592542022-10-11T23:10:48-07:002022-10-11T23:10:48-07:00Regular Maintenance<p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>23:10</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>21:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>13:05</var> PDT</small><br><strong>Scheduled</strong> - We will be performing regular maintenance during this period.
<br />We recommend not scheduling any automated jobs during this time period and we will notify you when complete.</p>tag:status.graft.com,2005:Incident/113008542022-09-29T21:38:29-07:002022-09-29T21:38:29-07:00Regular Maintenance<p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>21:38</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>21:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>08:15</var> PDT</small><br><strong>Scheduled</strong> - We will be performing regular maintenance during this period.
<br />We recommend not scheduling any automated jobs during this time period and we will notify you when complete.</p>tag:status.graft.com,2005:Incident/101289052022-05-31T21:35:33-07:002022-09-12T12:17:27-07:00This is an example incident<p><small>May <var data-var='date'>31</var>, <var data-var='time'>21:35</var> PDT</small><br><strong>Resolved</strong> - Empathize with those affected and let them know everything is operating as normal.</p><p><small>May <var data-var='date'>31</var>, <var data-var='time'>21:25</var> PDT</small><br><strong>Monitoring</strong> - Let your users know once a fix is in place, and keep communication clear and precise.</p><p><small>May <var data-var='date'>31</var>, <var data-var='time'>21:31</var> PDT</small><br><strong>Identified</strong> - As you continue to work through the incident, update your customers frequently.</p><p><small>May <var data-var='date'>31</var>, <var data-var='time'>22:01</var> PDT</small><br><strong>Investigating</strong> - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.</p>